Cardiology is a growth area for Mayo Clinic. And, as a result of technological advances, the Valvular Heart Disease Clinic (VHD Clinic) foresaw an increase in transcatheter aortic valve replacement (TAVR) procedures. In order to accommodate the growing patient volume, additional physician and nursing resources had been added. Many unique solutions to fit individual consultant needs had been explored, resulting in roles for other team members varying day-to-day.
For the project with the Mayo Clinic Center for Innovation (CFI), the care team relocated to the Mayo Multidisciplinary Design Clinic, a clinical setting in which providers experiment with health care delivery methods, prototypes and processes. The intention of research and experimentation was to explore potential team efficacy and process efficiency gains through systematic, phased combination of experimental components including Care Team Optimization, Pre-Visit Information Collection, Customized Video Education, Situational Awareness, Remote Rechecks, and Group Visits.