To design clinical experiences that meet patients’ needs, Mayo Clinic must understand those needs. The Center for Innovation (CFI) uses a defined methodology to bring discipline and focus to the work of innovation. Housed on the 16th floor of the Gonda building, the center is like a giant incubator — a space for nurturing new ideas, enabling them to grow, mature and evolve until they are ready for the patient. The Center also has teams in both Arizona and Florida fueling the growth of innovation in those sites.
The Center has developed an in-house lab on the 12th floor of the Gonda Building, the Multi-Disciplinary Design Lab. Not only do we observe patients, interview families, and conduct traditional consumer research, but we also visualize, model, prototype and test possible health care delivery solutions, creating innovations that will transform health care delivery.